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Trading Errors & Troubleshooting
Trading Errors & Troubleshooting

Discover solutions to common trading errors and technical issues encountered while using Cryptohopper, ensuring smooth and uninterrupted trading operations.

Not enough funds for minimum amount
Why do I see the error 'OrderNumber":null'?
Why do I see Invalid API key in my trading bot output?
Why do I see 'http error. HTML returned when expecting JSON'?
Why do I see 'Coin temporarily unavailable at exchange'?
Why do I see 'Invalid / Disabled market error for chart data on URL:'?
Why do I see could not get balances?
Why do I see Unknown Failure Reason?
Why do my orders remain open longer than my max open time buy/sell?
Why do I see 'EGeneral:Invalid arguments:volume' on Kraken?
Why do I see 'Cancelling order for, taking too long'?
Why do I see -1000 Message: An unknown error occured on Binance?
Why doesn't my trading bot sell?
Why aren't orders being placed?
Why do I see error message -1013 PERCENT_PRICE_BY_SIDE on Binance?
Why do I see 'The requested symbol is not whitelisted on Bybit'?
Why do I get the error Symbol not whitelisted for API key on Binance?
Why do I see Invalid IP request on KuCoin?
Why do I see 'Error placing buy order' on BingX?
Why do I see error code 100421 on BingX?
Why do I see error -2015 on Binance?
Why do I see error '51155 Trading of this pair or contract is restricted' on OKX?
Why do I see 'Formatted output is too low' on Binance?
Why do I see error '-1111 Parameter 'quantity' has too much precision' on Binance?
Why do I see 'Account not available' on Coinbase?
Why do I see the error 'POST https://api.bitvavo.com/v2/order 400 {"errorCode":212,"error"' on Bitvavo?
Why do I see 'Unknown parameter was sent' on Bybit?
Why do I see the error 'SPOT_COIN_NO_ACCESS' on Crypto.com?
Why do I see error 51020 on OKX?
Why are the Total in assets in USD on exchange different on web and app?
Why do I see 'EGeneral:Permission denied' on Kraken?
Why do I see the error "EAPI:Invalid nonce" on Kraken?
Why do I see 'Coin unavailable at HitBTC'?
Why do I see 'code":1002,"message":"Authorization is required or has been failed' on HitBTC?
Why do I see 'Not enough funds to place buy orders'?
Why do I see error '100413 Incorrect apiKey' on BingX?
Why do I see 'Could not find a key matching the given X-BFX-APIKEY' on Bitfinex?
Why do I see error code '309 The signature is invalid' on Bitvavo?
Why do I see 'INSUFFICIENT_AVAILABLE_BALANCE' on Crypto.com?
Wy do I see error '-2008 Invalid API-Key ID' in my Binance trading bot?
Why do I see the error 'Unauthorized method' on Coinbase Advanced
Why do I see the error 'The signature is invalid' on Bitvavo?
Why do I see the error 'Preview_Insufficient_funds' on Coinbase?
How do I get rid of dust positions on Binance?
Why do I see 'Error with order through API' when using TradingView?
Why do I see error code '51008 order failed' on OKX
Why do I see 'The buy amount is too low, lower than the minimum for this market'?
Why do I see 'Cannot cancel order because order is not listed in open orders anymore'?
Why do I see error '1003: Action is forbidden for this API Key' on HitBTC?
What are potential issues with using 'Reserve positions' on Cryptohopper
Why do I see 'Authentication failure' on Crypto.com?
How to resolve the NOT_ENOUGH_BALANCE Error on ProBit?
Why do I see the error "The configured strategy uses indicators only available for Hero subscriptions"?
Why do I see error 401 UNAUTHORIZED on ProBit?
Why do I see the message: "Individual DCA mode is selected"?
Why do I see gaps in charts?