Trading Errors & Troubleshooting
Discover solutions to common trading errors and technical issues encountered while using Cryptohopper, ensuring smooth and uninterrupted trading operations.
By Bryan1 author74 articles
- Why do I see 'Not enough funds for minimum amount'?
- Why do I see the error 'OrderNumber":null'?
- Why do I see 'Invalid API key' in my trading bot output?
- Why do I see 'http error. HTML returned when expecting JSON'?
- Why do I see 'Coin temporarily unavailable at exchange'?
- Why do I see 'Invalid / Disabled market error for chart data on URL:'?
- Why do I see "Could not get balances"?
- Why do I see "UNKNOWN_FAILURE_REASON" on Coinbase?
- Why do my orders stay open longer than my max open time?
- Why do I see 'EGeneral:Invalid arguments:volume' on Kraken?
- Why do I see 'Cancelling order for, taking too long'?
- Why do I see '-1000 Message: An unknown error occurred' on Binance?
- Why doesn't my trading bot sell?
- Why aren't orders being placed?
- Why do I see error message -1013 PERCENT_PRICE_BY_SIDE on Binance?
- Why do I see 'The requested symbol is not whitelisted on Bybit'?
- Why do I get the error Symbol not whitelisted for API key on Binance?
- Why do I see Invalid IP request on KuCoin?
- Why do I see 'Error placing buy order' on BingX?
- Why do I see error code 100421 on BingX?
- Why do I see error -2015 on Binance?
- Why do I see error '51155 Trading of this pair or contract is restricted' on OKX?
- Why do I see 'Formatted output is too low' on Binance?
- Why do I see error '-1111 Parameter 'quantity' has too much precision' on Binance?
- Why do I see 'Account not available' on Coinbase?
- Why do I see the error 'POST https://api.bitvavo.com/v2/order 400 {"errorCode":212,"error"' on Bitvavo?
- Why do I see 'Unknown parameter was sent' on Bybit?
- Why do I see the error 'SPOT_COIN_NO_ACCESS' on Crypto.com?
- Why do I see error 51020 on OKX?
- Why are the Total in assets in USD on exchange different on web and app?
- Why do I see 'EGeneral:Permission denied' on Kraken?
- Why do I see the error "EAPI:Invalid nonce" on Kraken?
- Why do I see 'Not enough funds to place buy orders'?
- Why do I see error '100413 Incorrect apiKey' on BingX?
- [Deprecated] Why do I see 'Could not find a key matching the given X-BFX-APIKEY' on Bitfinex?
- Why do I see error code '309 The signature is invalid' on Bitvavo?
- Why do I see 'INSUFFICIENT_AVAILABLE_BALANCE' on Crypto.com?
- Why do I see error '-2008 Invalid API-Key ID' in my Binance trading bot?
- Why do I see the error 'Unauthorized method' on Coinbase Advanced?
- Why do I see the error 'The signature is invalid' on Bitvavo?
- Why do I see the error 'Preview_Insufficient_funds' on Coinbase?
- How do I get rid of dust positions on Binance?
- Why do I see 'Error with order through API' when using TradingView?
- Why do I see error code '51008 order failed' on OKX?
- Why do I see 'The buy amount is too low, lower than the minimum for this market'?
- Why do I see 'Can't cancel order because order is not listed in open orders anymore'?
- What are potential issues with using 'Reserve positions' on Cryptohopper
- Why do I see 'Authentication failure' on Crypto.com?
- Why do I see the error "The configured strategy uses indicators only available for Hero subscriptions"?
- Why do I see the message: "Individual DCA mode is selected"?
- Why do I see gaps in charts?
- Why are rates shown in the iOS or Android app incorrect?
- Why do I see the error MARKET_LOT_SIZE on Binance?
- Why do I see the error "You do not have an active subscription" while I have an active subscription?
- Why do I get the message: Temporarily lockout by Kraken. Stopping bot for 15 minutes?
- Why do I get the error: Copy Trading does not currently support this type of trading on Bybit?
- Why is the total value of my sell trade lower than my buy trade?
- Why is my Trailing Stop-Buy order not executed?
- Why is my Take Profit not executed?
- Why is my Sell strategy not executed?
- Why is my Stop-Loss not executed?
- Why is my Trailing Stop-Loss not executed?
- Why is my Auto-Close not executed?
- Why is my Shorting not executed?
- Why is my DCA not executed?
- Why do I see different values on Kraken compared to my Cryptohopper bot?
- What do the letters F, M and S mean next to assets in my Kraken account?
- Where should my trading funds be located?
- Why do I get "Master account 2FA not enabled" error on Crypto.com?
- Why do I see the error "This key does not allow showing account information" in Bitvavo?
- Why do I see the error "Unsupported Order Configuration" in Coinbase?
- Why do I see the message "No active API key found. Please ensure that you have confirmed the API key by e-mail" from Bitvavo?
- Why do I see the error "There was an error trying to calculate total in assets. Using previous value"?
- Why do I get a "406 Not Acceptable" error with my TradingView alert?