There are several reasons why your bot may not be selling an open position. Work through the possible causes below to find what applies to your situation.

Positions are checked every 16 seconds. In a volatile market, it's possible your profit percentage was briefly reached but the price moved back before the next check ran. If this happens regularly, consider adjusting your sell settings.

If the coin is part of a config pool, the config pool's sell settings override your Base config. Check whether the config pool has different sell settings than intended. If the difference is unintentional, you can either remove the coin from the config pool or update the sell settings directly in the config pool.

If you're using trading signals with Sell signals or Signal config enabled, the signal provider's sell settings control when your positions are sold — not your own settings. See this article for more information.

This setting, found under Sell strategy in your Base config, prevents the bot from selling a position if the new buy target is the same coin. If you weren't aware this was enabled, check whether it's turned on and disable it if needed.

If you locked a position using the lock icon on the Dashboard, the trading bot won't sell it automatically. Click the lock icon again to unlock the position and allow the bot to sell it.