A properly functioning sell strategy is crucial for capturing profits and managing risk in automated cryptocurrency trading. When your configured sell strategy fails to execute, it can leave positions open longer than intended and potentially impact your returns. This guide identifies the most common reasons why your sell strategy might not be working and provides solutions to get your trading back on track.
Common Reasons
Selling Disabled
Your bot's 'Selling' is disabled manually on the Dashboard or due to the Triggers you use. Some Marketplace Templates have Triggers configured.Hold Asset Setting Enabled
You have configured "Hold asset when new target is the same" under 'Sell strategy" in the Base config or Config pools.Only Sell in Profit Restriction
You have configured 'Only sell in profit' in the Base config or Config pools and the position is currently in loss or it hasn't met your 'Minimum profit percentage' yet.Trailing Stop-Loss Only Mode
You have configured "Use Trailing stop-loss only" under the 'Trailing stop-loss' Base config or Config pools.Missing Technical Indicators
You don't have any Technical Indicators configured in your trading strategy to sell a position. You might see "sell" under 'Current targets" on your Dashboard, but it will have to be configured in your trading strategy.Unconfigured Indicator Values
You don't have configured the input values for the Technical Indicators in your trading strategy that you use and the input values are shown in grey while they should be shown in black to be taken into account by the bot.Signal Configuration Interference
You're using trading signals from the Marketplace and have enabled "Signal configuration' and/or 'Sell signals'. Please read this article for more information.Config Pool Settings
You might have configured the currency in a Config pool in which 'Sell strategy' is disabled.Other Trading Errors
You might have other trading errors, please check your trading bot output on the Dashboard for more information.
Troubleshooting Steps
To resolve sell strategy execution issues:
Verify that selling is enabled in your bot settings
Check your sell strategy configuration in the Base config
Review your technical indicators and ensure they're properly configured
Confirm that your indicator values are properly set (shown in black, not grey)
Check if you're using any signal configurations that might override your sell strategy
Review your Config pool settings if you're using them
Examine your bot's output log for specific error messages
If you continue to experience issues after checking these common causes, please contact support for further assistance.