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Why do I get the message: Temporarily lockout by Kraken. Stopping bot for 15 minutes?
Why do I get the message: Temporarily lockout by Kraken. Stopping bot for 15 minutes?

Learn why Kraken may temporarily lock your bot, what causes this error, and how to minimize its occurrence using API keys and nonce values.

Bryan avatar
Written by Bryan
Updated this week

What causes this error?

You may encounter the message "Temporarily lockout by Kraken. Stopping bot for 15 minutes" when trading on the Kraken exchange. This typically occurs in two situations:

  • When placing too many orders

  • When you have multiple open orders that can't be automatically canceled due to high nonce values in your Kraken configuration

Cryptohopper error message showing temporary Kraken lockout notification with pink background, displaying text: 'Your bot is temporarily locked out by Kraken. Your bot will start automatically again after 15 minutes

Cryptohopper error message showing temporary Kraken lockout notification with pink background, displaying text: 'Your bot is temporarily locked out by Kraken. Your bot will start automatically again after 15 minutes

What are the solutions?

To minimize the occurrence of this error, we recommend implementing these measures:

  1. Use two separate Kraken API keys for your trading activities

  2. Ensure you have set the nonce value to 10,000 in your configuration see step 5 in this guide.

  3. Remove orders manually that can't be canceled

  4. Don't use Kraken on a Market Making or Arbitrage Bot

  5. Consider using Coinbase or another exchange that is available in your jurisdiction

Important notes

  • Kraken is currently the only exchange where we experience API rate limit issues

  • We maintain regular communication with Kraken regarding these limitations

  • While this situation can be frustrating, the error message is a limitation of Kraken's system and can't be circumvented

If you need additional assistance with your Kraken API setup, please consult our detailed guide or contact our support team.

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