This error means your Coinbase Advanced connection to Cryptohopper has expired or lost authorization. You need to reconfigure your Coinbase Fast Connect to restore access and continue trading.
What causes this error?
Coinbase periodically revokes API access tokens. When this happens, your trading bot loses permission to place or retrieve orders, and the Unauthorized method error appears in your bot output.
How to fix it
Go to your Base config.
Click Fast Connect and follow the steps to reconnect your Coinbase Advanced account.
Before reconnecting, remove your existing open orders from Cryptohopper by clicking Info > Actions > Remove. This prevents order conflicts after reconnection.
Verify it is fixed
After completing Fast Connect, check your bot output. If the Unauthorized method error no longer appears and your bot resumes placing orders, the issue is resolved.
Example error message
This is what the error looks like in your trading bot output:
05/16/2024 8:59:32 AM ERROR Error placing sell order, Position: 139941567 data: {"orderNumber":null}
05/16/2024 8:59:31 AM INFO Coinbase Advanced JSON decode error: Unauthorized method: /brokerage/orders/historical/batch uri: "https://api.coinbase.com/api/v3/brokerage/orders/historical/batch?product_id=RNDR-USDT&order_status=OPEN" req: {"product_id":"RNDR-USDT","order_status":"OPEN"}
05/16/2024 8:59:29 AM INFO Coinbase Advanced JSON decode error: Unauthorized method: /brokerage/orders/ uri: "https://api.coinbase.com/api/v3/brokerage/orders/" req: {"side":"SELL","product_id":"RNDR-USDT","client_order_id":"ch80686416278696645aed0aa4a15.73597380","order_configuration":{"limit_limit_gtc":{"base_size":"14.11","limit_price":"10.7082"}}}
Still seeing the error?
If the error persists after following these steps, contact support via live chat or [email protected].