Skip to main content
All CollectionsTrading Errors & Troubleshooting
Why do I see 'Authentication failure' on
Why do I see 'Authentication failure' on

Prevent 'Authentication failure' errors in your trading bot by using Fast Connect to ensure correct API Key entry.

Pete Darby avatar
Written by Pete Darby
Updated over a week ago

When you see the error message 'Authentication failure' in your trading bot, it means that your API Keys have been incorrectly copied and pasted into the API Key fields of your trading bot. displays the error as a 401 Not authenticated, or key/signature incorrect error.

The best way to prevent this issue is to use Fast Connect in the Base config under Exchange of your trading bot.

Example of the error in your trading bot output:

05/23/2024 2:56:01 PM ERROR error. Message: Authentication failure

Did this answer your question?