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Why do I see the error 'SPOT_COIN_NO_ACCESS' on Crypto.com?

Error 'SPOT_COIN_NO_ACCESS' on Crypto.com means geo-restrictions prevent trading a specific cryptocurrency.

Written by Pete Darby
Updated this week

What this error means

When your bot encounters the error "SPOT_COIN_NO_ACCESS" on Crypto.com, it means you are not allowed to trade a particular cryptocurrency. This is due to geo-restrictions based on the country or jurisdiction where you reside.

Why this happens

Crypto.com restricts access to certain cryptocurrencies depending on your location. Not all coins are available in all countries.

What you can do

  1. Go to Configuration → Base configCurrencies and amounts and remove the restricted cryptocurrency from your selected coins.

Verify it's fixed

After removing the coin, check your bot's log. If the error no longer appears, the issue is resolved.

Error log example

04/17/2024 10:03:08 AM ERROR Crypto.com error. Message: SPOT_COIN_NO_ACCESS

04/17/2024 10:03:08 AM ERROR Error placing buy order, data: {"orderNumber":false,"error":"SPOT_COIN_NO_ACCESS"}

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