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Why do I see 'INSUFFICIENT_AVAILABLE_BALANCE' on Crypto.com?
Why do I see 'INSUFFICIENT_AVAILABLE_BALANCE' on Crypto.com?

Ensure ample funds for Crypto.com trades. 'INSUFFICIENT_AVAILABLE_BALANCE' signals insufficient funds.

Pete Darby avatar
Written by Pete Darby
Updated over 7 months ago

When you see 'INSUFFICIENT_AVAILABLE_BALANCE' in your Crypto.com trading bot, it means you don't have enough funds to execute the buy or sell order.

Always ensure you have enough funds of your quote currency to place new buy orders.

For placing sell orders, it's important to have sufficient holdings of the base currency. If you see a larger amount of a base currency in your open positions, remove the open position by clicking on "Info > Actions > Remove" and synchronize the position again. Now you should be able to sell the base currency.

Example of the error message in the trading bot output:

05/01/2024 1:58:06 PM INFO Placing live sell order ICP rate: 12.6592 amount: 0.01. Trigger: synced. Position:

05/01/2024 1:58:06 PM ERROR Crypto.com error. Message: INSUFFICIENT_AVAILABLE_BALANCE

05/01/2024 1:58:06 PM ERROR Error placing sell order, Position: data: {"orderNumber":false,"error":"INSUFFICIENT_AVAILABLE_BALANCE"}

05/01/2024 1:58:05 PM ERROR Crypto.com error. Message: INSUFFICIENT_AVAILABLE_BALANCE

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