Cryptohopper

This article explains how to create API keys on Crypto.com and connect your exchange account to Cryptohopper so your trading bot can start trading.

Tip: Want a quicker way to connect? Use <a href="https://support.cryptohopper.com/en/articles/9335157-how-to-connect-your-trading-bot-to-crypto-com-with-fast-connect">Fast Connect</a> instead — no API keys needed.

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Go to the <a href="https://crypto.com/exch/4pv7m446qs" rel="nofollow noopener noreferrer" target="_blank">Crypto.com</a> exchange website and log in or create an account.

Click your profile in the upper right corner, select Manage Account, then click API Management.

Click Create a new API key and enter a memorable name, such as "Cryptohopper API key." Enter your 2FA code.

Click Copy API secret and paste it into the API Secret field in Cryptohopper.

Click Edit on your newly created API key. Enable Enable trading and <a href="https://support.cryptohopper.com/en/articles/9010286-what-is-ip-whitelisting-and-do-i-have-to-whitelist-ip-addresses">whitelist the IP addresses</a> shown in your Cryptohopper account. You can <a href="https://support.cryptohopper.com/en/articles/9042362-where-to-find-ip-address-for-my-crypto-exchange">find these IP addresses</a> in your Base config under the Exchange section. Copy and paste them under IP Whitelist on Crypto.com.

Copy the API key and paste it into Cryptohopper. Click Continue on Crypto.com, enter your 2FA and security details, then click Continue in Cryptohopper to finish setting up your trading bot.

1. Go to the <a href="https://crypto.com/exch/4pv7m446qs" rel="nofollow noopener noreferrer" target="_blank">Crypto.com</a> exchange website and log in or create an account.
2. Click your profile in the upper right corner, select Manage Account, then click API Management.
3. Click Create a new API key and enter a memorable name, such as "Cryptohopper API key." Enter your 2FA code.
4. Click Copy API secret and paste it into the API Secret field in Cryptohopper.
5. Click Edit on your newly created API key. Enable Enable trading and <a href="https://support.cryptohopper.com/en/articles/9010286-what-is-ip-whitelisting-and-do-i-have-to-whitelist-ip-addresses">whitelist the IP addresses</a> shown in your Cryptohopper account. You can <a href="https://support.cryptohopper.com/en/articles/9042362-where-to-find-ip-address-for-my-crypto-exchange">find these IP addresses</a> in your Base config under the Exchange section. Copy and paste them under IP Whitelist on Crypto.com.
6. Copy the API key and paste it into Cryptohopper. Click Continue on Crypto.com, enter your 2FA and security details, then click Continue in Cryptohopper to finish setting up your trading bot.

Your Crypto.com exchange is now connected. The bot will start running on your next trading cycle.

Unable to see your Crypto.com exchange balance?

If your <a href="https://docs.cryptohopper.com/docs/trading-bot/introduction-to-cryptohoppers-trading-bot" rel="nofollow noopener noreferrer" target="_blank">trading bot</a> does not show your Crypto.com balance, browser auto-fill may be interfering with the API connection. Try disabling auto-fill, using incognito mode, switching to a different browser, or disabling your password manager. See our <a href="https://support.cryptohopper.com/en/articles/8990975-troubleshooting-api-connection-issues-for-cryptocurrency-exchanges">troubleshooting article</a> for more details.

You may also see an error during onboarding even when your API keys are correct. Common causes include having no funds in your Crypto.com exchange account, having funds in your funding account instead of your trading account, or not having completed KYC verification. If this happens, click Continue without testing. You can verify your API keys later in your <a href="https://www.cryptohopper.com/config" rel="nofollow noopener noreferrer" target="_blank">Base config</a>.

If your API keys stop working or you need to reset them:

Log in to your Crypto.com account. Use incognito mode to prevent browser auto-fill from interfering.

Enter the new keys in Cryptohopper's Exchange settings in your <a href="https://www.cryptohopper.com/config" rel="nofollow noopener noreferrer" target="_blank">Base config</a>.

1. Log in to your Crypto.com account. Use incognito mode to prevent browser auto-fill from interfering.
2. Regenerate new API keys on Crypto.com.
3. Enter the new keys in Cryptohopper's Exchange settings in your <a href="https://www.cryptohopper.com/config" rel="nofollow noopener noreferrer" target="_blank">Base config</a>.

For a detailed walkthrough, see: <a href="https://docs.cryptohopper.com/docs/how-to-connect/crypto-com/" rel="nofollow noopener noreferrer" target="_blank">How to connect to Crypto.com with API Keys</a>.

<a href="https://support.cryptohopper.com/en/articles/8990888-how-to-connect-to-your-crypto-exchange-using-api-keys">How to connect your crypto exchange using API keys</a>

<a href="https://support.cryptohopper.com/en/articles/9042362-where-to-find-ip-address-for-my-crypto-exchange">Where to find IP address for my crypto exchange?</a>

<a href="https://support.cryptohopper.com/en/articles/8990975-troubleshooting-api-connection-issues-for-cryptocurrency-exchanges">Troubleshooting API connection issues for cryptocurrency exchanges</a>

- <a href="https://support.cryptohopper.com/en/articles/8990888-how-to-connect-to-your-crypto-exchange-using-api-keys">How to connect your crypto exchange using API keys</a>
- <a href="https://support.cryptohopper.com/en/articles/9042362-where-to-find-ip-address-for-my-crypto-exchange">Where to find IP address for my crypto exchange?</a>
- <a href="https://support.cryptohopper.com/en/articles/8990975-troubleshooting-api-connection-issues-for-cryptocurrency-exchanges">Troubleshooting API connection issues for cryptocurrency exchanges</a>

Create API keys on Crypto.com, enable trading, whitelist Cryptohopper's IP addresses, and paste the keys into your trading bot to connect.

How to connect to Crypto.com with API Keys?

Find answers and get help from Intercom Support and Community Experts

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How to connect to Crypto.com with API Keys?

Steps

Unable to see your Crypto.com exchange balance?

Troubleshooting API key errors

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