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Why do I see 'code":1002,"message":"Authorization is required or has been failed' on HitBTC?
Why do I see 'code":1002,"message":"Authorization is required or has been failed' on HitBTC?

See error 'Authorization is required or has been failed' on HitBTC? Check your API key and permissions setup.

Pete Darby avatar
Written by Pete Darby
Updated over a week ago

When you see the error code ":1002,"message":"Authorization is required or has been failed" in your trading bot, it means that one of the following causes is preventing you from trading on HitBTC.

  • invalid API key

  • user is not allowed to perform the requested operation

  • invalid time window value

  • invalid HMAC signature format

  • invalid HMAC signature value

Check out our tutorial on how to connect to HitBTC with API Keys.

Example of the error message in your trading bot output:

02/26/2024 6:43:01 AM ERROR Oops! It seems like this one API balance call returned empty. Don't worry; we'll try again in a minute!

02/26/2024 6:43:00 AM ERROR GET https://api.hitbtc.com/api/2/trading/balance 401 {"error":{"code":1002,"message":"Authorization is required or has been failed"}}

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