If you encounter the following error message despite having an active subscription:
"You do not have an active (Hero) subscription. Please subscribe now for a (Hero) subscription to be able to use the AI in your bot or configure a different strategy in your config."
Quick Resolution
This error can often be resolved by refreshing your bot's configuration settings. Here's how:
Access your bot's baseconfig
Make a minor modification to any setting (you can change it back later)
Save your configuration
Test to confirm the error has been resolved
Optional: Return your settings to their original values and save again
Additional Help
If you're seeing this error because you need to assign your subscription to your bot, please refer to this guide.
If the error persists after following these steps, please reach out to our support team for further assistance.