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Can I get a refund for a signal?

Yes, signal subscriptions are refundable within 14 days of purchase. Credits and some Marketplace items are excluded.

Written by Bryan
Updated over 3 weeks ago

Yes. Signal subscriptions on Cryptohopper are covered by the 14-day refund policy. You can request a refund within 14 days of your purchase date.

What is not refundable

Not all purchases are eligible for a refund:

  • Credits — Credits are non-refundable.

  • Some Marketplace items — Certain Marketplace items are excluded from refunds. This is stated in the item description before purchase.

How to request a refund

The information needed for a refund depends on your payment method. Select your payment method below for specific instructions:

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