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Can I get a refund for a signal?

Yes, signal subscriptions are refundable within 14 days of purchase. Credits and some Marketplace items are excluded.

Written by Bryan
Updated this week

Yes. Signal subscriptions on Cryptohopper are covered by the 14-day refund policy. You can request a refund within 14 days of your purchase date.

What is not refundable

Not all purchases are eligible for a refund:

  • Credits — Credits are non-refundable.

  • Some Marketplace items — Certain Marketplace items are excluded from refunds. This is stated in the item description before purchase.

How to request a refund

The information needed for a refund depends on your payment method. Select your payment method below for specific instructions:

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