Yes. Cryptohopper offers a 14-day refund policy for trading bot subscriptions and Copy bot subscriptions. You can request a full refund within 14 days of your purchase date.
What is not refundable
Some items are excluded from the refund policy:
Marketplace items — Certain items purchased from the Marketplace are non-refundable. This is stated in the item description before purchase.
Credits — Credits are non-refundable. This is stated at the point of purchase.
How to request a refund
The information needed for a refund depends on your payment method. Select your payment method below for specific instructions:
