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Are Package deals refundable?
Are Package deals refundable?

Package deals on Cryptohopper are final sale and not refundable due to immediate configuration visibility.

Bryan avatar
Written by Bryan
Updated over a month ago

No, Package deals are not refundable. Package deals on Cryptohopper are not eligible for a refund. The primary reason for this policy is that the configuration of Package deal becomes visible upon purchase, making it impractical to offer refunds.

Key Points:

  • No Refunds for Package deals: Once purchased, Package deals are considered final sale due to the immediate visibility of their configuration.

  • Understanding the Policy: This policy is in place for the Marketplace Seller.

Cryptohopper refund policy modal explaining non-refundable status of marketplace package deals. Notification details that template and strategy configurations within package deals become visible post-purchase, preventing refunds. Interface displays marketplace seller protection policy for bundled trading products.

While refunds for Package deals are not available, we encourage users to thoroughly review the Package deal details before making a purchase. This policy helps maintain the integrity of the marketplace.

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