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Are Strategies refundable?
Are Strategies refundable?

Get a refund for Strategies on Cryptohopper within 30 minutes of purchase if deleted from your account.

Bryan avatar
Written by Bryan
Updated over a week ago

Yes, within 30 minutes if you delete the Strategy from your account. Cryptohopper understands the importance of flexibility when it comes to managing your trading strategies. That's why we offer a refund for Strategies but with specific conditions to ensure fairness for all users. For more information on settings up your Strategy click here.

Refund Conditions:

  • 30-Minute Window: You are eligible to request a refund within 30 minutes of your purchase. To qualify for the refund, you must also remove the Strategy from your account within this timeframe. If you don't, you won't receive the refund.

  • Refund Method: For payments below $5 and all crypto payments, refunds will be credited to your Cryptohopper credit balance. If you prefer to receive the refund through the original payment method, please contact our support team for assistance.

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