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Are Templates refundable?

No, templates on Cryptohopper are not refundable. The configuration becomes visible immediately after purchase, making them final sale.

Written by Bryan
Updated yesterday

No. Templates on Cryptohopper are not refundable. Once you purchase a template, the configuration becomes visible immediately. Because of this, all template purchases are considered final sale.

This policy protects Marketplace sellers, as the value of a template is in its configuration.

Cryptohopper refund policy notification window explaining non-refundable status of trading templates. Alert message clarifies that template configurations become visible upon purchase, making refunds unavailable. Interface shows marketplace policy regarding template purchases and seller protection information.

Good to know

  • Review before you buy — Check the template details and seller page carefully before purchasing.

  • Non-refundable tag — Templates marked as "non-refundable" in the Marketplace are always excluded from refunds.

  • Setting up a template — For more information on how to set up a template, click here.

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