Skip to main content
Are Templates refundable?

Templates on Cryptohopper are final sale and not eligible for refunds due to immediate configuration visibility.

Bryan avatar
Written by Bryan
Updated over a week ago

No, Templates are not refundable. Templates on Cryptohopper are not eligible for a refund. The primary reason for this policy is that the configuration of templates becomes visible upon purchase, making it impractical to offer refunds.

Key Points:

  • No Refunds for Templates: Once purchased, templates are considered final sale due to the immediate visibility of their configuration.

  • Understanding the Policy: This policy is in place for the Marketplace Seller.

While refunds for templates are not available, we encourage users to thoroughly review template details before making a purchase. This policy helps maintain the integrity of the marketplace and the value provided by template creators.

For more information on how to set up a Template click here.

Did this answer your question?