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Are Templates refundable?

Templates on Cryptohopper are final sale and not eligible for refunds due to immediate configuration visibility.

Bryan avatar
Written by Bryan
Updated over a month ago

No, Templates are not refundable. Templates on Cryptohopper are not eligible for a refund. The primary reason for this policy is that the configuration of templates becomes visible upon purchase, making it impractical to offer refunds.

Key Points:

  • No Refunds for Templates: Once purchased, templates are considered final sale due to the immediate visibility of their configuration.

  • Understanding the Policy: This policy is in place for the Marketplace Seller.

Cryptohopper refund policy notification window explaining non-refundable status of trading templates. Alert message clarifies that template configurations become visible upon purchase, making refunds unavailable. Interface shows marketplace policy regarding template purchases and seller protection information.

While refunds for templates are not available, we encourage users to thoroughly review template details before making a purchase. This policy helps maintain the integrity of the marketplace and the value provided by template creators.

For more information on how to set up a Template click here.

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