Submit a ticket My Tickets
Login  Sign up

I want a refund and I have paid with Paypal

Hi there Hoppers!

If you have paid with paypal, but aren't satisfied with your purchase, you have the right to a refund within 2 weeks of purchasing. This is only applicable for regular subscriptions and not for Signal subscriptions, as we pay out the signalers immediately. If you do get charged for a signaler which you didn't intend for, please send our support staff a ticket, they will compensate you in the form of another sub!

When sending a ticket regarding a refund, make sure it lists the following details:

- Your Paypal e-mail adress (the Transaction ID of paypal suffices as well but isn't preferred)

- the reason why you want this refund

- which date you have purchased the subscription

Our support staff will do their best to help you to the best of their ability's 

Happy hopping!

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.