Incorrect Username: Make sure you're using your username to log in, not your email address. It's a common mistake to mix these up. If you don't remember your username you can use this guide.

Incorrect Password: Double-check that you're entering your password correctly. Remember, passwords are case-sensitive. If you don't remember your password you can use this guide to change it.

Two-Factor Authentication (2FA) Issues: If you have 2FA enabled but can't remember your 2FA code, you'll need to follow the process for recovering or resetting your 2FA credentials.

Account Blocked: If you see a message stating your account is blocked, refer to this article for steps on how to address the issue.

Other Issues: If none of the above applies to you, please reach out to our support team for further assistance. You can contact us trough the chat or email.