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How to resolve the NOT_ENOUGH_BALANCE Error on ProBit?
How to resolve the NOT_ENOUGH_BALANCE Error on ProBit?

Learn how to resolve the NOT_ENOUGH_BALANCE error in ProBit trading bot. Understand causes and follow step-by-step solutions.

Pete Darby avatar
Written by Pete Darby
Updated over 2 months ago

When using the ProBit trading bot, you may encounter an error message stating "NOT_ENOUGH_BALANCE". This article explains what this error means and provides step-by-step instructions on how to resolve it.

What does the NOT_ENOUGH_BALANCE error mean?

The NOT_ENOUGH_BALANCE error occurs when you attempt to sell a position that has already been sold, either partially or completely. This error indicates that you have insufficient cryptocurrency balance to execute the trade.

Common causes of the NOT_ENOUGH_BALANCE error

  • Manual selling of positions on ProBit

  • Manual selling of positions on Cryptohopper

  • Temporary loss of connection with your account via ProBit's API keys

How to resolve the NOT_ENOUGH_BALANCE error

  1. Identify the Affected Position

    Look for the error message in your trading bot output. It will look similar to this:

    09/03/2024 9:43:36 AM ERROR probit {"errorCode":"NOT_ENOUGH_BALANCE","message":"","details":{}} Errortype: InsufficientFunds
    09/03/2024 9:43:36 AM ERROR Error placing sell order, Position: 143217142 data: {"error":"probit {\"errorCode\":\"NOT_ENOUGH_BALANCE\",\"message\":\"\",\"details\":{}} Errortype: InsufficientFunds"}

  2. Remove the Affected Position

    The most effective solution is to remove the position causing the error:

    1. Navigate to the "info" section of the open positions

    2. Click on "actions"

    3. Select "remove" for the affected position

Preventing future NOT_ENOUGH_BALANCE errors

To minimize the occurrence of this error:

  • Avoid manually selling positions on ProBit when using the trading bot.

  • Manually remove positions and resync them on Cryptohopper when partially selling through the Cryptohopper Dashboard.

  • Ensure a stable connection between your account and ProBit's API keys.

By following these steps, you can quickly resolve the NOT_ENOUGH_BALANCE error and ensure smooth operation of your ProBit trading bot. If you continue to experience issues, contact Cryptohopper support for further assistance.

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