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How to connect to is the pioneering cryptocurrency platform and is also an official partner of Cryptohopper.

Creating an account

If you already have an account on, please scroll down to the heading Create API Keys.

Go to and create an account by filling in your personal details, agree with the Privacy Notice and Exchange Terms & Conditions, and agree that you’re data will be used to check and notify you on whether exchange is available in your region.

Sign up screen

Once you have clicked on Create account, you will receive an email with an OTP verification code. Please copy the code and paste it on the next page.

Email verifycation

The next step is filling in your phone number and another OTP verification code to secure your account.

phone verication

Provide ID verification information.

Click on continue to start the verification process.

succesfull registration

Ensure that your name shown is similar to what is shown in your ID.

personal information

Click on Start verification and select the document you want to use for the verification. Follow the steps shown when going through the verification.

Start verification

Once you have gone through all steps, you will see the following message. The verification process takes up to 7 days.

id verification

Set up 2FA

Before you can create API Keys, you will have to set up 2FA (Two Factor Authentication). Go to your Profile and select Security. Under 2-Factor Authentication, you will see the button to enable 2FA. Please check this link for more information.

Create API Keys

The API key is needed to send data from to Cryptohopper and vice versa. This will allow your bot to trade automatically, while your funds will always remain safe on your exchange.

Creating an API key generates a public and secret key to access the exchange at the API level. The secret key is revealed when first created; however, upon refreshing the page or navigating elsewhere, the secret key will be hidden for security reasons. If you forget your secret key, you need to create a new one.

Click on your Profile (upper right-hand corner), then select Settings, and then API Keys. Select Create a new API key, enter the description/label, and enter your 2FA code.

Ensure that you have selected “Enable trading” and “Unrestricted”.

API key

Enter the keys in your bot.

Copy the API key in your bot and you're done!

Unable to see your exchange balance?

Several things prevent your bot from synchronizing the funds of your exchange. In most cases, the browser that you use has "auto-fill" enabled.

This means that the browser fills in specific text fields themselves. There are four things you can do:

  • Disable auto-fill
  • Use the incognito mode of your browser
  • Use a browser that you don't use often.
  • Using a password manager? Disable this for Cryptohopper, or it'll auto-fill in the part of the password.

That's it! Check our other Tutorials/Academyand our communities where users share their bot settings. If you want more information about this subject, watch our Cryptohopper Academy video about this subject.

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