Liquid error: undefined method `name' for nil:NilClass
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I have subscribed to a signaler but nothing is happening

Hi there, Hoppers!


When subscribing to a signaler there are a couple of things to take into account! before sending our support staff a message.


1. are you subscribed to the signaler via (https://www.cryptohopper.com/signals)?

2. has the payment gotten through (if it is a paid signaler), Make sure that the payment has been successfully processed.

3. does the signaler send signals for my exchange and/or my allowed coins?


If you have checked these steps and the signaler still isn't active, please contact support, they will help you out!


Happy Hopping!

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