Skip to main content
All CollectionsConnect Exchange & API Issues
How to connect to Crypto.com with API Keys?
How to connect to Crypto.com with API Keys?

Learn how to create and configure Crypto.com API keys for your Cryptohopper trading bot, plus troubleshooting tips.

Pete Darby avatar
Written by Pete Darby
Updated over a week ago

Step by step explanation how to create API Keys for Crypto.com:

To get subtitles in your language on YouTube, click the Settings button on YouTube.

  1. Go to the Crypto.com exchange website and log in or create an account.

  2. Click on your profile in the upper right-hand corner, then select "Security," and then "API Keys."

  3. Click on "Create a new API key" and give your API key a memorable name, such as "Cryptohopper API key." Enter your 2FA.

  4. Paste the API Key and API Secret into the fields shown in Cryptohopper.

  5. Ensure that you have selected "Enable trading" and whitelist the IP addresses shown in your Cryptohopper account. Copy and paste the IP addresses under "Restricted to certain IPs." Click on the plus sign to add the IP addresses to your API keys.

  6. Click on Save and enter your API Keys. Click on "Connect to Crypto.com" in Cryptohopper and continue creating your trading bot.

Unable to see your Crypto.com exchange balance?

If you are unable to see your Crypto.com exchange balance, there may be a few issues preventing your trading bot from synchronizing with your Crypto.com exchange. One common cause is "auto-fill" being enabled in your browser. To fix this, try disabling auto-fill, using incognito mode, switching to a different browser, or disabling your password manager. For more information, you can watch our Cryptohopper Academy video on this subject or check our troubleshooting article.

You might encounter an error in Cryptohopper's onboarding process when connecting to Crypto.com, even if your API Keys are correct. The most common reasons include having no funds in your Crypto.com exchange account, having no funds in your trading account (as some crypto exchanges differentiate between funding and trading accounts), or not being a verified exchange user (KYC). In this case, please click on 'Continue without testing'. You can always check your API Keys later in your Base config.

Did this answer your question?