There can be several reasons why your trading bot isn't opening new trades. There are a few things you can look into: These include insufficient funds, API key permissions, and configuration issues.

The quickest option to check why your trading bot doesn't seem to be doing anything is to use the Troubleshooter located at the top of the Dashboard or Advanced Dashboard.

When using the Troubleshooter, pay attention to the question mark (?) or exclamation mark (!) icons beside each bot setting. These interactive icons explain the purpose of each parameter, helping you make informed decisions about your configuration.

Ensure your bot has sufficient funds for all selected coins and exchanges. Log in to each exchange linked to your bot and confirm that funds are allocated correctly. For arbitrage trading, double-check that the required amount exists in each connected exchange to facilitate trades.

For paper trading accounts, you can deposit paper funds by locating the Paper Trading section on the right side of your dashboard. Simply click on Deposit and add an amount like USDT to enable your bot for testing trades.

Verify that your API keys have the correct permissions enabled. Navigate to your exchange's API management settings and ensure permissions for "Trading" and other required functionalities are enabled. Additionally, review the bot's configuration settings, such as the Minimum Buy Amount, in the Configuration → Coins and Amounts section. If "No Target Found" is displayed on the dashboard, consider adjusting your strategy or signal to broaden potential market opportunities.

If you encounter specific problems testing your API key, try these steps: 1) Skip the onboarding process or temporarily switch to Paper Trading, 2) Manually add your API key through the bot configuration settings, and 3) Refer to the guide within the base configuration interface for additional instructions.

Please note that when you click on the troubleshooter, we provide a warning for IP addresses by default. We cannot verify which IP addresses are set for the API Keys on your crypto exchange.

If the troubleshooter doesn't provide enough clarity, you can also review our comprehensive article "How to troubleshoot your trading bot." Additionally, consider following best practices such as regularly reviewing your bot configurations, staying updated on API key requirements, and allocating funds to suit your trading strategy.

While specific settings depend on individual trading goals, ensure all parameters are correctly configured for optimal performance. Cryptohopper emphasizes user autonomy in deciding appropriate parameters based on your trading strategy and preferences. Using the built-in guidance tools will help you make informed decisions about settings like take profit percentages.

Still unsure why your trading bot doesn't seem to be doing anything? Before contacting Cryptohopper's support, make sure to check whether your trading strategy can find targets using the strategy backtester displayed in the Strategy Designer. If you're using trading signals, first check the Cryptohopper Marketplace to see if your Signaler is sending signals for your selected crypto exchange, cryptocurrencies, and quote currency.

For additional support before contacting official support, consider joining the Cryptohopper Discord Community where you can engage with other users to discuss configuration setups and learn from shared experiences: Cryptohopper Discord.