Losing access to your Two-Factor Authentication (2FA) is frustrating experience, but there's a way to resolve it. In certain circumstances, we can remove your 2FA, although this is subject to specific security requirements to ensure the protection of your account. To proceed, please get in touch with our support team. You can contact us through the chat and the email. If you want to know how to set up your 2FA you can use this guide.

2FA removed

When your 2FA is remove we highly recommend you to set it up again. It's an extra layer of protection for your account.