Imagine you want to log in or use the 'reset password' function, but you're not receiving emails from Cryptohopper to use these features. This issue most commonly occurs with custom email domain names.

In this case, you can whitelist Cryptohopper's email addresses in your email provider. Search online for how to whitelist email addresses and do this for [email protected] and [email protected].

Still not receiving emails? Please contact Cryptohopper support for further assistance.