Is your trading bot not trading? The Bot Doctor is a tool that helps you find out what might be preventing your bot from working — right from the Cryptohopper app. It runs a series of checks on your bot, shows you which checks need attention, and gives you a button to fix most issues directly, without having to search through your config yourself.

You can find the Bot Doctor on the Positions tab of your bot in the app: it's the orange button with the warning icon in the bottom-right corner of your screen. The red badge shows how many issues were detected. Note that the button is only visible on the Positions tab — if you're on another tab, switch back to Positions first. Tap the button to open the Issues panel.

At the top of the Issues panel, you'll see how many of the checks need attention. The Bot Doctor checks multiple things:

Each bot requires its own subscription, which is linked to a single exchange account. Without an active subscription, your bot won't trade. Tap the subscribe button to purchase one directly. Did you already purchase a subscription for another bot? Go to your bots overview, select the bot with the subscription, open the Basic settings of the Baseconfig, and use "Move to another bot" under Subscription. Tip: save 30 percent by purchasing a subscription on our website.

A disabled bot won't scan the market or open any trades. If your bot is turned off, the Bot Doctor flags it as an issue. Tap "Enable bot now" to turn your bot on immediately — there's no need to go back to the dashboard.

Even when your bot is enabled, it will not trade if buying and selling are disabled in your config. Buying and selling can also be disabled separately, so your bot might only be opening positions, or only closing them. Tap "Enable buying & selling" to enable both at once.

If your config contains an active error, the Bot Doctor shows you the exact error message. A common example is invalid API Keys. In the app, you can fix this directly in the Issues panel: reconnect through your exchange's connect button, or enter a new API Key and Secret manually. If the error message says your API Key or private key seems to be invalid, create a new set of API Keys on your crypto exchange first. Refer to our exchange-specific articles on "How to connect to your exchange" for step-by-step instructions.

Your bot needs enough of the quote currency to place an order of at least the minimum buy amount configured in your config. The Bot Doctor shows your current balance and the minimum amount per order, so you can see exactly how much you're missing. Deposit the missing funds via your crypto exchange account, or convert other cryptocurrencies you own into the quote currency. If you use a paper trading bot, you can deposit your quote currency directly through the Bot Doctor.

Without a strategy, signal subscription, or TradingView alerts, your bot has nothing to base its trades on — so it won't open any positions. If you use TradingView, check whether it is properly set up. Otherwise, the Bot Doctor offers quick fixes: set a ready-made strategy with one tap, or subscribe to a free signal. You can also configure your own strategy or browse all signals in the Marketplace.

The Bot Doctor also scans your bot output for error messages, so you don't have to read through the entire log yourself. It shows you the errors it found. This often points to the same root cause as the config check above — for example, invalid API Keys.

Once all checks pass, the Bot Doctor no longer shows any issues and your bot is ready to trade. Using Cryptohopper in your browser? The Bot Doctor is also available on the web — read more in "What is the Bot Doctor?". Do you still encounter issues that you can't resolve with the Bot Doctor? Contact Cryptohopper's support via the chat function in the app or on the Cryptohopper website.