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Can I reactivate my canceled subscription at the previous price?
Can I reactivate my canceled subscription at the previous price?

Cryptohopper's policy: Canceled subscriptions can't be reactivated at old prices. Keep subscriptions active for lower rates.

Pete Darby avatar
Written by Pete Darby
Updated over a month ago

Unfortunately, we are unable to reactivate canceled subscriptions at their previous price. This policy applies to all customers without exception. Here's what you need to know:

Key Points:

  • Once a subscription is canceled, it cannot be restarted at the same price.

  • To maintain lower rates, keep your subscription active and ensure sufficient funds for payments.

  • Like many SaaS companies, Cryptohopper typically increases subscription prices annually.

Recommendations:

  1. Maintain an active subscription: To enjoy lower rates, keep your trading bot subscription active.

  2. Ensure sufficient funds: Make sure your payment method has enough funds to cover the subscription cost.

  3. Stay informed: Keep an eye on communications about price changes.

Need help?

If you have any questions about our current subscription options or need assistance, please don't hesitate to contact our support team.

We appreciate your understanding and continued interest in our services.

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