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What does the message on the Troubleshooter "Did you whitelist following IP addresses on your exchange" mean?

Understanding the yellow triangle "Whitelist IP" message in Troubleshooter - it's a standard question, not a warning.

Bryan avatar
Written by Bryan
Updated over a week ago

When you see the message "Did you whitelist following IP addresses on your exchange" with a yellow triangle icon in your Troubleshooter, don't be alarmed. This is a standard question that appears for all users, not an indication of a problem.

This message is always visible in the Troubleshooter section as a routine checkpoint, regardless of whether you've already completed this step. The yellow triangle is simply an indicator for the question type, not a warning that something is wrong.

To clarify: the presence of this message does not mean you haven't properly whitelisted the required IP addresses on your exchange. It is good to check it if you're not sure.

Cryptohopper troubleshooting checklist showing status indicators for bot positions, strategy configuration, IP address whitelisting, and error logs
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