Our customer support operates on two levels to ensure you get help whenever you need it:
Human Support Hours For complex issues that require human assistance, our support team is available during these hours (Amsterdam time):
Monday - Friday: 15:00 PM - 11:00 PM
AI Chatbot Support. Outside of the Human support hours the AI chatbot is available.
If you contact us outside these hours, our chatbot will assist you immediately, and our human team will follow up during the next business period if needed.